Being the Chief Revenue Officer (CRO)

Consider two focused questions: As you think about the status of your Practice, can your current Revenue Streams support your Practice to be as healthy...

Taking Aim at the High Cost of Provider Turnover

Keith A. Herl, MHA, MBA Matthew Mingenback In today’s ultra-competitive market, smart healthcare delivery organizations have sought to improve their margins by capitalizing on strategic advantages...

7 Key Elements Of Growing A Successful Office Staff

When hiring a front desk employee you must take into consideration the following factors: 1. Customer Service Skills: Remember this is the first impression your patients...

Are You Ready for Performance-Based Medicare Reimbursements?

Earlier this year the US Senate voted (98-2) to permanently repeal the highly criticized Medicare Part B Sustainable Growth Rate (SGR) reimbursement formula and...

Outsourcing Your Billing: Weighing Your Options

Medical billing is an essential function of any medical practice and greatly impacts the sustainability of a physician’s business. The question is whether outsourcing...

Tips for Contesting Unemployment Benefits

By Paul Edwards & Jennie McLaughlin, J.D. What should you do when an employee resigns but later changes their story in an attempt to receive...

Who’s Poaching Your Patients?

Understanding the answers to three simple questions can stop the poaching of your patient’s and generate a substantial amount of additional revenue for your...

Fraud Audits: Is The Fear Of A Fraud Audit Keeping You...

Physicians face many challenges in juggling all of the moving pieces of a productive and profitable practice. In addition to overseeing the entire health...

Healthcare Cybersecurity on Life Support / Could Raise Your Blood Pressure

It has been a rough first quarter of 2018 for the healthcare industry when it comes to cybersecurity. January kicked off with several high...

11 Guidelines to Building a Prosperous Team

I use the word prosperous, because building a team is of the utmost importance in creating a successful practice. It can really make or...
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