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Being the Chief Revenue Officer (CRO)

Consider two focused questions: As you think about the status of your Practice, can your current Revenue Streams support your Practice to be as healthy as it really needs to be, in order to meet...

Doing Documentation Right: A Balancing Act for Physician Practices

Medical group practices often go full speed ahead once they decide to implement an EHR — until physicians start to lose their footing as they try to use the systems to accurately document patient...

The Latest Blistering Phrase About Hiring…

There is a phrase that is bouncing around in both the Technology and Medical fields; “Hire Slow – Fire Fast”. Nice intention – but it misses the mark completely.  If you are competing for the...

Building A Stronger Human Resources Foundation

One of the challenges facing many medical practices is how to effectively and uniformly administer the human resources (“HR”) function across a number of offices, oftentimes with a diversity of cultures and historic practices....

11 Guidelines to Building a Prosperous Team

I use the word prosperous, because building a team is of the utmost importance in creating a successful practice. It can really make or break your success. If your team is unmotivated, it will...

7 Key Elements Of Growing A Successful Office Staff

When hiring a front desk employee you must take into consideration the following factors: 1. Customer Service Skills: Remember this is the first impression your patients (and potential patients) will have of your practice. If the...

Stress! Addressing The Unseen Foe…

STRESS!! Addressing the elephant in the corridors, the exam rooms, and in the mirror. As physicians we are no strangers to stress- learning to perform under pressure is part of the package. But in “perfecting”...
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